Archive for the 'Scent in the Media' Category

ION Orchard, Award Winning Iconic Mall opens to Sweet Smell of Shopping

July 28, 2009

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SINGAPORE – Seated at the junction of Orchard and Paterson Roads, at the prime site of Singapore’s commercial and shopping artery, ION Orchard, the Orchard Turn retail-cum-luxury residential development, one of the most anticipated projects in Singapore, has opened.

A Shopaholic Fantasy- Laid out over 640,000 square feet of nett lettable space across eight floors, and with 335 shops, ION Orchard, will house a collection of global flagship and concept stores of both established and new to-market brands, covering the spectrum of fashion, lifestyle, entertainment and F&B.  Burberry, Dolce and Gabbana, Giorgio Armani, Louis Vuitton and Marc Jacobs, are to name a few.

The mall will also be home to ten duplex flagship stores of some of Singapore’s most favourite international fashion brands. Six of these luxury brand duplex stores comprise a combined area of almost 50,000 square feet.

Speaking at a media preview of the mall’s opening, Ms Soon Su Lin, Chief Executive of Orchard Turn Developments, said: “Our vision for ION Orchard was to create an experience – an icon fitting of its unmatched location at the gateway to one of Asia’s most vibrant shopping strips. This vision has now become a reality, bringing a renewed freshness and energy to the surroundings.”

“True to the multisensory promise that the mall will offer; customized ION Orchard Signature scents have been created and will be subtly diffused throughout the mall…ensuring a complete and engaging experience to any visitor.”

“ION Orchard is committed to redefining the entire customer experience,” says Terry Jacobson, Managing Director of AllSense Pte Ltd. “An architectural masterpiece, it was a no-brainer they decided to extend the traditional paradigm of sight and sound into the realm of scent.  Our sense of smell has been long been overlooked as a decisive vehicle through which we as humans perceive and interpret the world around us, perhaps because it is so automatic. Our sense of smell is also the seat of our capacity for memory and emotion – it is on this note we promise ION Orchard shoppers a truly memorable experience!”

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About CapitaLand Group (www.capitaland.com)
CapitaLand is one of Asia’s largest real estate companies. Headquartered and listed in Singapore, the multinational company’s core businesses in real estate, hospitality and real estate financial services are focused in growth cities in Asia Pacific, Europe and the Gulf Cooperation Council (GCC) countries.

About Sun Hung Kai Properties (www.shkp.com)
Sun Hung Kai Properties (SHKP) is one of largest developers in Asia, and its core business is in developing all types of projects both for sale and investment. The company has created some of the most memorable icons on the Hong Kong skyline, including International Finance Centre – currently the tallest building in the territory – and it is now developing International Commerce Centre, which will soon reign as the tallest structure in Hong Kong and the third tallest in the world.

About AllSense (www.allsense.com.sg)
With offices in Sydney, Australia and Singapore, AllSense is a pioneer in the creation, deployment and measurement of experiential media for brands and retailers.  AllSense partners with ScentAir Technologies Inc, a global presence in aroma marketing solutions and scent delivery systems. With over 20,000 proven commercial placements in 82 countries and generating over 1 billion scent impressons per year, household names like Westin, Sheraton, Jimmy Choo and Lucky Brand Jeans rely on ScentAir to deliver on the promise of a unique in-store experience for their clientele.

Airports connect to travelers with scent

May 17, 2009

Airports wake up and smell the roses, the coffee and lots more

UK’s East Midlands Airport, located about an hour and a half north of London, serves about six million passengers a year. Two years ago the terminal underwent a major renovation that included upgrading shops and restaurants. But Sales and Marketing Manager Sarah Fletcher didn’t think upgrading the look of the facility was enough. She wanted the airport to smell better as well.

It wasn’t as if travelers were steering clear of the airport because it was stinky or anything like that. Fletcher says it
was just that, as the 2008 holiday season was approaching, the airport had run out of wall space to decorate or
use to communicate with passengers and the staff was intent on creating a pleasant ambience in the airport. “We
realized,” says Fletcher, “that one thing we could do was send Christmas up the passengers’ noses.”

To choose an appropriate aroma for the East Midlands airport, Fletcher and several staff members went shopping in ScentAir’s scent library. “I told them I was looking for a holiday smell to start people off on their journey. After a day of testing scents, we settled on a cinnamon/Christmas smell.”

Using special scent-diffusers, the scent was piped into the airport for the 2008 holiday season. Now the airport is
sending out a fresh scent for the spring and summer travel season that smells like coconut, almond and suntan oil.
“It’s really about the customer experience,” says Fletcher, “As people go through security it can be a difficult, stressful
experience. Now, as they walk through security, the smell relaxes them and puts them in the frame of mind that
this is where their holiday journey begins.”

It’s not just travelers setting off on their journeys who experience the scent program at East Midlands airport. The smell of chocolate chip cookies being baked wafts through the baggage claim area. “It’s subtle, not overpowering,” says Fletcher, “We’re hoping travelers will feel welcome and at home, but also a bit thirsty and hungry. Then they might fancy something to drink in our coffee shop. It’s a little bit crafty but it works.”

In the United States, ScentAir works with several U.S. airports and/or airlines in varying capacities. When working with airports, the company develops a signature fragrance that can be “delivered” at the check-in counters and in security areas. (For one international airline, a signature fragrance used in the gate areas and frequent-flier club areas is also spritzed
in the airplane cabins between flights.)

Other airports and other airlines might want to wake up and smell the terminals. Sarah Fletcher says this past winter retail sales figures at the East Midlands Airport matched those from the year before, despite the sagging economy. And while sales figures can’t be officially tied to the airport scent, a general feeling of well-being among travelers and employees might be. Lucy Hobson, a duty manager at the East Midlands Airport says while the airport used to smell “just like a building, nothing more,” the new, scented air seems to make both passengers and employees much more relaxed. “And that makes the airport a much better place to work and, overall, a more pleasant place for passengers.”

Credit -Harriet Baskas, USA Today

The Bad News for 83% of Advertisers – Sydney Morning Herald & The Age 26/03

March 26, 2009
Buyology Book Cover

Buyology Book Cover

What we hear and what we smell are more powerful than what we see…Brand futurist Martin Lindstrom says as little as 50 years ago buying groceries was an experience that thoroughly stimulated all of the senses. Householders traipsed through the clatter and colour of vegetable markets and bought their meat in butcher shops that smelled of blood and sawdust.

“Now the shopping journey is not stimulating and the sensory experience is generic,” he says. “It’s like we totally forgot we are human beings and sales are going down because shoppers are incredibly bored.”

Lindstrom should know. The Danish-born marketing guru has spent three years and $7 million of advertisers’ money trying to understand why we buy what we buy. His latest book, Buyology, is a compelling account of a landmark study that used neuroscience to scan the brain for the “buy button”.

But what shocked Lindstrom most was that what we hear and what we smell are more powerful than what we see. That’s bad news for the 83 per cent of advertisers who create campaigns around visual appeal but good news for companies wanting to understand why 60 per cent of shoppers make decisions in less than four seconds.

“Using ordinary research techniques we learned that the most important sense was sight, then smell then sound,” Lindstrom says. “Now when we scanned the brain we found the most important is sound followed by smell and then sight.”

But what’s interesting is that our emotional brain overrides our rational brain when triggered by sound and smell.

Full article found at http://www.smh.com.au/news/lifeandstyle/lifematters/marketers-tap-into-our-biology-to-boost-sales/2009/03/25/1237656970050.html?page=fullpage#contentSwap2

and at:

http://www.theage.com.au/news/lifeandstyle/lifematters/the-hard-smell/2009/03/25/1237656970050.html?page=fullpage#contentSwap2

Credits:  Erin O’Dwyer – Marketers tap into our biology to boost sales – The Age (March 26/09)

Scented Signage – JCDecaux launches its first Australian ‘scent’ campaign

March 23, 2009

‘scent’ campaign for Fonterra  Connoisseur Yoghurt

JCDecaux has launched its first Australian ‘scent’ campaign for Fonterra Connoisseur Yoghurt. The JCDecaux scent boards have been placed in Sydney, Melbourne and Brisbane to give consumers a chance to interact with the panels via a button which triggers a vanilla bean scent emission.

- credit: BandT magazine

http://www.bandt.com.au/

President uses scent to engage voters

March 3, 2009

A team of supporters of [the now successful] presidential frontrunner Lee Myung-bak has been secretly spraying a perfume called “Great Korea” at his rallies.

Volunteers were also present at voting booths  to ensure the same scent drifted through the air.

“It will remind people of the identity of Lee Myung-bak. The concept of the perfume is hope, victory and passion,” said Oh Chi-woo of the conservative Grand National Party’s culture and arts team.

“They’ll just smell it today. But when they cast their votes, they’ll remember,” he said in the central town of Jecheon, standing by an open vegetable market where any smell from mounds of garlic and onions was drowned out by the slightly cloying scent of “Great Korea.”

Also see: http://askthewhiffguys.com/index.php?s=stadium

The First rule of Smell Club…

February 14, 2009

…is you do not talk about Smell Club – at least not in English.

www.nioibu.com is a Japanese innovation, tagging  different odours from around the world and pinpointing them on a map.

Planning a trip to Sydney? Well apparently ‘Caffe Latte’ is what you nose should know (http://www.nioibu.com/smell/detail?id=237).

Is this concept destined for greatness or that big booboo bin dedicated to Japanese inventions? Time will tell

BURGER KING® FLAME™ – Body spray of seduction, with a hint of flame-broiled meat

December 17, 2008

Flame by Burger King

No jokes! American men (and women?) can for a mere $US3.99 get it on, that is get the scent of flame grilled burger on.

According to their official website (http://www.firemeetsdesire.com) “The Whopper sandwich is America’s favourite burger, Flame by BK captures the essence of that love and gives it to you. Behold … now you can set the mood for whatever you’re in the mood for.”

Certainly an unusual campaign by the King but tapping right into that sense of desire which no sense does better than our sense of smell.

Not too sure what the reaction from vegeterians and vegans will be?

BK says eat your heart out David and Victoria Beckham

Brazil, land of sensuality and samba going big on Scent Branding

December 9, 2008

Brazil

BrandChannel.com – Branding by the Nose in Brazil by Ana Paula Palombo Terzi

Smell is a 24-hour, seven-days-a-week sense. It is turned on all of the time, both when people are awake and sleeping. But does this olfactory fact present actual, viable and achievable branding opportunities and new areas for the branding industry to explore and benefit from? Absolutely.

Nevertheless, experts also speculate that the time for scent branding has arrived. Sales and marketing efforts no longer close deals—they start relationships. With this paradigm shift, business has become even more of a two-way street relationship, and strong relationships are based on emotional connections—which the human sense of smell is able to deliver like no other sense.

Scent marketing goes beyond creating an olfactive equivalent for a brand; it engages consumers to experience a brand on a deeper level and recall what the brand is offering them. Scent marketing aims to create emotional content and stir these emotions—not just on an olfactory level, but in a multi-sensorial context that exploits the complex inner workings of the human mind that bind physical sensation with emotions, attitudes and perceptions.

Read the full article here: http://www.brandchannel.com/start1.asp?fa_id=453

Lab in Outer Space

December 2, 2008

Taking the quest for the finest floral to the outer limits, IFF (International Flavours & Fragrances) partnered with NASA to see if a rose would smell just as sweet in space as it does on Earth. In fact, they discovered, it’s even better. “The scent was lighter, more pleasant and like nothing I had smelled before,” says Subha Patel, director of nature-inspired fragrance technology for IFF. “It’s definitely otherworldly. We grew the same plant on Earth and compared them. There’s no doubt that the one from space smelled better and grew faster.”

Retailers – Don’t slash your prices (or your wrists) just yet

October 27, 2008

The Lovemarks effect, a book written by Kevin Roberts, CEO Worldwide, Saatchi & Saatchi, demonstrates what differentiates a ‘brand’ from a ‘lovemark’.

When it comes to making decisions, people think with their hearts. People are about 80 percent emotional and 20 percent rational. Neurologist Donald Calne sums it up: “The essential difference between emotion and reason is that emotion leads to action, while reason leads to conclusions.” More emotion, more action!

In this economic downturn, it seems that connecting with consumers emotively may do more for sales than trying to rationalise the pennys out of peoples pockets.

Stay tuned for more….

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